Free Shipping Orders over $35 Domestic, $50 International

Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused (unworn and unwashed) and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
thegreattshirtstore@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thegreattshirtstore@gmail.com and send your item to: The Great T Shirt Store, 374 Saint Mark's Place #7, Staten Island, NY 10301

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return.

Shipping
To return your product, you should mail your product to: The Great T Shirt Store, 374 Saint Mark's Place #7, Staten Island, NY 10301

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FAQ

I am not sure where to enter my discount code. Where and when do I put it in?

We usually have sales without using a discount code but if you do recieve a discount code (via email ext...) enter your Great T-shirt Discount Code right after Address Info and before final processing.

My company/event/family get together/any event i can possibly think of needs a bunch of  X- type of tee's . Can you do it?
Yes! We love to have the opportunity to work and for with you! Check out our Wholesale section here. Any questions will be answered promptly at thegreattshirtstore@gmail.com

--I need a size chart!
Usually, The size that you think will fit you will most likely fit just fine. So fear not! --Sizing charts For our most popular shirts are as follows:

Bella and Canvas

Men's

Women's

 

Anvil Mens 989:

Size Width Length
XS 16" 27"
S 18" 28"
M 20" 29"
L 22" 30"
XL 24" 31"
2XL 26" 32"
3XL 28" 33"
4XL 30" 34"

 


--Why those Tees? May I have info on those T-shirts?
Those are what most of the people on planet earth find comfortable, soft, and durable. The quality is nothing short of amazing. Here are the factoids on the T-shirts:

 

*The Anvil 989/980 Mens Crew Fashion Tee  
    •    Designed for both comfort and style
    •    100% cotton
    •    Part of the tearaway (™) label
    •    Great fit
    •    Comfortable feeling in any weather condition
    •    Breathes very well

 

*The Anvil 880 Fashion Fit Tee
    •    Curvy, perfect fit that accentuates your body shape. Wear it and find out!
    •    One feel of the fabric and you will be hooked!
    •    Super soft, luxurious and always wearable when time tested
    •    Part of the Tearaway (™) label.
    •    100% Preshrunk Cotton

 *The Anvil 978 tee
    •    100% cotton
    •    Made for the woman’s body type
    •    Comfortable and soft no matter what size
    •    Will last for a long time coming
    •    978 shirts are not too heavy and not too think…they are just right!
    •    Does not fade and launders beautifully every time!

 

*Canvas Unisex 3001

*Bella 'The Favorite' Tee

 

--I ordered the wrong size!

Check out our return/exchange policies here.

 

Top

--When will my order get to me?
Allow 3-5 business days (US) after you receive the conformation email. Other locations should not take much longer. We do have overnight shipping if you need your item ASAP. Any questions should be sent to Sales@thegreattshirtstore.com